Case Studies
January 2008
25th January 2008
Disaster Recovery Solutions based in London, provide business continuity services to Career Moves Group, a recruitment company with over 50 staff. Upon returning to work after the Christmas and New Year break they found that their telephone system had a fault, and then completely shut down. An engineer was called and determined that it needed a new powersupply which had to be shipped from a warehouse outside of London.
"As a recrutment company we rely completely on our phone system and although outgoing calls can be made on mobiles, we still have a large volume of incoming calls from both clients and candidates to deal with, and really cannot afford to lose any"
After one call to DRS, their Voice DR plan was invoked and all incoming calls were diverted within 30 minutes to a 'backup' analogue line in their office. The replacement part arived 2 hours later and the phone system was back up and running by the end of the day.
"We chose DRS to provide us with a complete Disaster Recovery Solution which includes Data, Voice and Space, and on the one occasion we have had to invoke, the response was both quick and professional, allowing our business to continue as normal." - Head of Finance